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Review: CPS errors, bias contributed to child’s death

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Review: CPS errors, bias contributed  to child’s death

 By Marjie Lundstrom

Published:  Friday, Jun. 25, 2010 –  4:43 pm | Page 1A
Last Modified: Tuesday,  Mar.  1, 2011 –  3:20 pm

            A searing internal review of Sacramento County’s Child Protective  Services has concluded that judgment errors and bias among agency workers were  factors in the 2008 death of a 4 1/2-year-old foster child.

For the first time since Amariana  Crenshaw died in January 2008, top agency officials acknowledged a series of  mistakes leading up to the girl’s death – and outlined how they plan to fix  them.

“For all our good intentions, we were really not on track,” said CPS Director  Laura Coulthard, who became tearful at times discussing the case.

“As painful as it is, it’s also just a great call to all of us that we  can’t work in silos, we’ve got to come together, we’ve got to be  accountable.”

Coulthard said the agency’s internal review was in direct response to a Bee  series published in January about Amariana’s death while in foster care. The  Bee’s investigation raised numerous questions about the quality of care the  little girl received in the crowded and tumultuous foster home of Tracy Dossman,  who has since been decertified for foster care by the state.

CPS continued to place children in Dossman’s care for more than two years  after Amariana’s body was pulled from a burning rental home owned by the foster  provider. The case remains unsolved by Sacramento police, who are investigating  the child’s death as a homicide after at least one Molotov  cocktail ignited in the room where Amariana reportedly was sleeping.

The report and an accompanying letter released Thursday detail a “troubling  combination of organizational, practice and communication issues” involving both  front-line social workers and supervisors.

For instance, Amariana – during just 30 months in foster care – was seen by  seven different CPS social workers as well as numerous social workers for the  private foster family agencies that monitored the home.

Coulthard’s boss, Ann Edwards-Buckley, told The Bee that CPS is “absolutely  committed” to making changes, despite deep budget cuts. By month’s end, the agency will have cut 34  percent of its staff in the last two years – including some 142 social worker  positions.

“The kind of change we are implementing is a culture change,” said  Edwards-Buckley, director of the county’s Department of Health and Human  Services. “That kind of change takes time to kind of imbed and infuse deeply  into the organization.”

Coulthard and Edwards-Buckley also said some disciplinary action has been  taken as a result of Amariana’s case but would not elaborate. Both said that  aspect remains under review.

Mother’s concerns ignored


A recurring theme throughout the review is that CPS workers trusted Dossman  and took her word “at face value,” failing to adequately investigate numerous  allegations of abuse and neglect in the foster home. One of the CPS supervisors  overseeing the foster home was a close friend of Dossman, and was buying the  rental property from her at the time of the fire.

Dossman repeatedly has declined to talk with The Bee.

Compounding the problem within CPS, the report found, was a “bias” against  Amariana’s biological mother, Anisha Hill, who frequently complained to CPS  about injuries her daughter was suffering in foster care. Workers dismissed  Hill’s claims about her daughter because she and Dossman, who are loosely  related, had been feuding, the investigator found.

It was only when the county reopened the case this spring that it confirmed  what The Bee reported in January – that Amariana had been seen by medical  providers 17 times in a two-year span while living with Dossman. Only half of  those medical visits were reported to officials by the foster parent, in  violation of state licensing regulations.

And, the county learned that Dossman had failed to follow through on mental  health treatment for Amariana, who exhibited such behaviors as hoarding food,  gorging and vomiting, and banging her head.

She received only four visits with a counselor before Dossman began missing  appointments.

“The foster parent gave just a list of excuses,” said Coulthard.

The investigation also found that seven referrals alleging “specific  maltreatment” of Amariana while in Dossman’s care were “not investigated  according to (CPS) standards.”

Most of the investigations relied on Dossman’s explanations for the girl’s  injuries, or on a “visual observation” of the girl.

Foster mom adopted sister


Amariana’s biological father, Curtis Crenshaw, also raised concerns about his  daughter’s frequent black eyes and split lips while in foster care, according to  internal records from CPS and the Juvenile Court.

Crenshaw expressed sadness Thursday over the CPS internal review, saying it  will not bring back his daughter.

“She (Dossman) had too much help from CPS,” Crenshaw said.

Amariana’s mother, Hill, could not be reached Thursday for comment, as she  was recently arrested on a federal probation violation related to drug use. But Hill had previously expressed deep concerns  about the welfare of another daughter, now 10, who was adopted by Dossman after  the fire.

Coulthard and Edwards-Buckley said they could not publicly comment on that  aspect of the case, because the child was legally adopted.

Heed ‘smaller factors,’ too


A letter e-mailed Thursday to child advocates and agencies, signed by  Coulthard, expressed regret over Amariana’s “tragic death” and a commitment to  addressing the “larger systemic issues” that were uncovered.

But Coulthard also stressed a need to focus on the “smaller factors” that can  significantly affect a child’s safety.

“As the Sacramento Bee noted in its 2008 series on CPS, ‘the tipping point  for kids’ safety often comes down to seemingly small things: … an unanswered  knock at the door, a miscue between agencies, a lack of follow-through, an  incomplete background check … ‘ ”

The agency’s public acknowledgment of errors and the scope of its internal  review were applauded by one child advocate who has been among the agency’s  toughest critics.

Robert Wilson, executive director of the nonprofit Sacramento Child  Advocates, said he believes CPS leadership is committed to change.

“I can’t recall ever seeing a government agency take this kind of ownership,”  said Wilson, whose team of attorneys represents children in Dependency  Court.

Coulthard and Edwards-Buckley said the internal review of Amariana’s journey  through the system already has prompted changes.

For instance, all investigations of suspected abuse and neglect will be  centralized in the Emergency Response program, where social workers have the  most experience with such inquiries.

“This will also protect against possible bias by the case-carrying social  worker,” who tends to have a more personal relationship with the foster  provider, the investigation concluded.

Among other changes:

• CPS and the state’s Community Care Licensing Division are developing a  process for joint review when a foster home has had two or more complaints.

• CPS social workers will begin contacting the medical providers for foster  children every six months, ensuring that records are up to date and identifying  any necessary follow-up.

• All deaths or near-deaths of children with CPS histories will be  scrutinized at the top levels. Amariana’s case was given only a cursory review  after the fire because it was not believed to be the result of abuse or  neglect.

• Plans are under way to create an in-house panel charged with evaluating all  alleged conflicts of interest by CPS staff.

© Copyright The Sacramento Bee.  All rights  reserved.

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Written by dawneworswick

July 15, 2011 at 9:58 pm

Posted in Uncategorized

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